Rules & Policy

Care

  • All product are worry-free no need to water and it blooms all year round!
  • Direct sunlight will affect shading of the colours.
  • Use blow dryer (on low) to blow off some dust if needed.

Policy

  • All orders will be processed once the full payment is complete.
  • Any cancellation after 24 hours will be subjected to a fee
  • Please notify us within 2 days of the delivery date if there’s any damage due to the shipment and ship to item back to us within 3 days. We are happy to give you a refund once we receive the ship back to us and the prove of shipment. 

Shipping

  • All product will be packaged extremely carefully in order to avoid damage.
  • All items are shipped from New York City, NY by US Postal service.
  • We are offering to ship in the US only at this time.
  • All custom orders could take up to 1-2 weeks to finish due to the production and material. You will be notified when the package is shipped and we will also provide a tracking number.

Weddings & Events

  • We are providing a service for your weddings and event decorations please contact us directly to discuss the budget and timeline.